Guests from United States, France, Spain and over 53 countries have loved this experience
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Naud
Jun, 2024
Very average, we had to manage on our own, meeting at the reception point, no guide, you are sent directly to a place inside the Vatican, there after a 20 minute wait, a guide accompanied us to a bus for the guided tour of the gardens, the guide didn't even go up with us (tour done by audio-guides) We never saw the guide who was supposed to accompany us to the Sistine Chapel and the Vatican Museum...
View original review in French
Margarita
Jun, 2024
Phenomenal! We liked everything, the planning of the route, the guide, Laura, explained everything very well, and very entertaining and fun.
We would repeat with her.
View original review in Spanish
Berthoin
Jun, 2024
We really enjoyed visiting the gardens.
Due to a slight misunderstanding on our part, we missed the 10:00 am appointment and one of the organizers went out of her way to "reschedule" us at 11 am!
We're sorry we didn't see her again at the end of the tour to thank her.
View original review in French
Dr.
May, 2024
It would be good if they could offer apps in German, because I can only listen via bluetooth and that could not be offered. The staff looked after me very well and investigated and asked about all the options, and treated me specially. Thank you very, very much for that!
I was given headphones, but unfortunately they weren't enough because I have to leave my hearing aids on and the headphones aren't enough
View original review in German
Cheminan
May, 2024
I had forgotten that tickets had to be collected at TICKETSTATION
It was only once we were inside that we couldn't get through to the terminals.
so I went out and collected the tickets
the very welcoming person spoke to me very simply in English
she was lovely, a pleasure
View original review in French
Korneliya
May, 2024
Bypassing the kilometre long queue in the midday heat, we got a printout of our tickets from the tourist office, which we bought online from you, got in immediately and followed by a guided minibus tour of the amazing Vatican Gardens.The following hours , around the museum took us to past eras , brimming with information and impressions of rich history and art.To end we came to the Sistine Chapel of Raphael and already words are not enough to describe the impressive impression that fills you and remains forever in the mind.Thank you very much for this service!!!
This review is translated. Show original review.
Maria
May, 2024
Very good tour, beautiful to know the Vatican gardens (for me it was not something impressive, but I appreciate knowing the history and the place). If you like to know more about the history of the Vatican, I recommend another tour, as this one the audio guide is specified in the gardens.
View original review in Spanish
Peter
Apr, 2024
She did not wait for me to catch up nor did she do a head count before boarding the bus for the Vatican gardens. She didn't care nor know how many people she was guiding. Terrible incompetence
Choloux
Mar, 2024
A short wait between the requested time of arrival and the time of departure... but it was really worth it, the garden is magnificent even at this time of year. The helpfulness and kindness of the staff seems unknown (or rather forgotten... ) in France...sic...
the museums and the Sistine Chapel are unforgettable, but I think it's better to go in the morning, as the afternoon is too short...
View original review in French
Tamona
Dec, 2023
Our guide Naomi was excellent! She informed us clearly and pointed out the important points on our way. The bus could have had closed windows.. It was little chilly in December
Dmitrijs
Dec, 2023
All was very good!
The guide was passionate about the art, about the museum, about the stories, taking us all along!! The details of the stories is what you are looking for, and she delivered them!!!
Paola
Dec, 2023
Really nice staff, helpful to problem solving.
The only really unfortunate thing is that absolutely no small dogs are allowed which would not have gotten in the way of anything or anyone as it would have been inside a backpack....... so we had to proceed with the visit one at a time...this is thanks to the helpfulness of the staff..... otherwise we would have had to give up
View original review in Italian
Robert
Nov, 2023
Guide escorted us to the bus tour of the gardens but failed to explain she would not be meeting the group on our return.
She didn't explain our ticket to the museum included admission to the Sistine Chapel .
Much confusion and telephone calls straightened out prefentable confusion.
Francis
Nov, 2023
Easy access could use better directions maybe state that is the museum entrance and that after the bus ride you are on your own
Denise
Nov, 2023
It is a spectacular venue, however the numbers of fellow visitors is a real detraction. Particularly group tours both guided and self guided with recording interferes with individual appreciation.
Erdei
Nov, 2023
It was as on the description. Location easy to find, entrance in the museum was easy and quick. The tour was wonderfull.
Sabine
Nov, 2023
It was very interesting, the guide was very friendly, skip the line was the best. We also had a bus travel through the vatican gardens. We could recommend this experience!
Barry
Oct, 2023
Overwhelmingly impressive visit - such an extensive collection that one really needs a solid month to thoroughly explore it all
Dana
Oct, 2023
The problem basically started with headout. After booking, I did not receive a confirmation with the booking ID. On request, however, they were able to help me. Until the day before the event, I did not get the tickets sent, only on request via e-mail or WhatsApp they became active. In the meantime, I already doubted the seriousness of the company and actually I did not want to spend my time in Rome with the chase of tickets. Finally, they delivered you to me via chat and everything worked out, but the highlight was that they came automatically one day after the experience. I don't know what the company is taking this such a high processing fee for. My time could have been spent differently and with less stress. I would not choose Headout again.
Otherwise, the Vatican Gardens were very nice, if a little short. The Vatican Museums are completely overcrowded, so at times you are just shuffled through. A reduction in the number of visitors would be highly recommended.
View original review in German
Nancy
Oct, 2023
Difficult to find the meeting point at the address mentioned. No signs, etc. to indicate what to do when you get there.
View original review in French
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